Reckonect - legals and terms

By accessing Reckonect Web pages and tools you agree to the following terms. If you do not agree to the following terms, please notice that you are not allowed to use the site.



SIRET: 91429728800021


For Reckonect, privacy and data protection are fundamental. Thus, in accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and the amended Data Protection Act of January 6, 1978, Reckonect informs you of the following points.

As part of the service provided by the website, your personal data may be collected. By providing such data, you expressly agree that those data may be processed by Reckonect for the purposes indicated in this privacy policy. The data collected are the data necessary for the proper operation of the website.

1.1 Data controller's identity

The data controller is Reckonect, having its registered office at 160 RTE DE QUAIX 38120 PROVEYSIEUX. E-mail Address:

1.2 Collected data

Various types of data may be collected by Reckonect in connection with the use of the website. Below is an indicative list of the data collected and information on when the data are collected.

Collected trough your use of the service

Usage data including: your navigation history, your application usage habits, your favorite contents.

Technical data: information about your device (device type, IP address, operating system version, etc.), information about your internet connection (provider, type of connection), user location at the city level. We also collect data on page views on our site, page scrolling on the site, search actions on the site, outbound clicks to a domain other than ours.

Collected when you contact Reckonect through the contact form

Request data including: the details of your request or complaint (time, date, subject and content of the request), the content of the exchanges with the customer service as well as any data necessary to process your request.

Additional data that may be collected

Exceptionally, Reckonect may ask you for permission to collect certain additional data. For example, in the context of certain satisfaction surveys or special events, we may ask for your consent to collect participation data in particular via the website

1.3 Purpose for processing your data

Reckonect may process your personal data for the purposes indicated below. The collection of your personal data is necessary for Reckonect to fulfill its contractual obligations to you and to comply with data protection laws and regulations.

For the purpose of improving, securing and monitoring the website Reckonect may use your usage data and technical data to improve the functionality of the website and its performance, to develop new features and services, to ensure the privacy, security and integrity of the service, and to measure and analyze the audience and usage of the website.

For marketing purposes Reckonect uses your usage data, technical data and participation data to communicate information about the application and its features, subscriptions and promotional offers as well as to communicate personal offers.

For the purpose of answering your requests Reckonect uses your usage data, technical data and request data to manage your customer service requests.

The collection of your personal data is necessary to allow Reckonect to fulfill its contractual obligations to you and to comply with laws and regulations on the protection of personal data.

1.4 Data Recipients

Only Reckonect is the recipient of your personal data.
Your personal data, whether in individual or aggregated form, may not be transmitted to third parties.
Reckonect does not market any personal data of visitors and users of its website.

1.5 Duration of data retention

Your personal data are kept by Reckonect only for the time corresponding to the purpose of the collection as indicated above.



Retention duration

Improving, securing and monitoring the website

Usage data; Technical data

The period of the user's visit to the site and deletion after 3 months thereafter.


Usage data; Technical data

For 3 months after the user’s visit on the website.


Usage data; Technical data; Request data

Duration of the management of your request, then archiving up to 3 years

1.6 Data protection

Reckonect shall implement measures to protect your personal data against unauthorized access, use and disclosure.
To this end, Reckonect implemented the following measures in particular:

  • Use of technical measures to ensure the confidentiality and security of your data
  • Restricting access to your personal data
  • Implementing confidentiality obligations for Reckonect employees who have access to your personal data
  • Where personal data is transferred to third parties, subcontractors/partners with whom Reckonect shares your personal data are required to comply with confidentiality and data protection obligations

1.7 Data privacy rights

You have the following rights concerning your personal data, which you may exercise by writing to Reckonect at the addresses mentioned in Article 1.1 of this privacy policy.

Data access and communication rights

You have the right to access your personal data collected by Reckonect. However, due to the obligation of security and confidentiality in the processing of personal data imposed on Reckonect, your request will be processed subject to the provision of proof of your identity, in particular by producing a copy of your valid identity document.

Reckonect hereby informs you that it will be entitled, if necessary, to oppose requests that are obviously unreasonable (due to their number, repetitive or systematic nature).

Rectification right

The right to rectify personal data entitles you to request the rectification, updating, locking or deletion of your personal data that may be inaccurate, erroneous, incomplete or obsolete.

You can also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased person can demand that the death of their relative be taken into account and/or that the necessary updates be made.

Opposition right

The exercise of this right is only possible in one of the following two situations:

  • When the exercise of this right is based on legitimate reasons; or
  • When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

1.8 Response delay

Reckonect undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable timeframe which may not exceed 1 month from receipt of your request.

1.9 Complaint to the competent authority

If you consider that Reckonect is not complying with its obligations with regard to your personal data, you may submit a complaint or request to the competent authority. In France, the competent authority is the CNIL.


When you first connect to the Reckonect website, you are warned by a banner at the bottom of your screen that information relating to your navigation may be recorded in files called "cookies". Our policy on the use of cookies enables you to better understand the measures we implement in terms of navigation on our website. In particular, it informs you about all the cookies present on our website.

Reckonect, as the publisher of this website, may install a cookie on the hard disk of your terminal (computer, tablet, cell phone, etc.) in order to guarantee you smooth and optimal browsing on our website, and to enable us to know the use and performance of our website and to improve its operation. The information collected by means of cookies does not in any way identify you by name.

None of this information is communicated to third parties except when Reckonect has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to deal with it.

Reckonect uses cookies :

  • strictly necessary for the provision of the service requested by a user or tracers, to allow the transmission of the communication by electronic means or to authenticate to a service as to keep track of the contents of a shopping cart or to invoice the user for the user for the product(s) and/or service(s) purchased;
  • also not necessary cookies when explicit, but allowing the display of personalized advertising or to share on different sharing functionalities on different social networks.